Data Deletion Instructions

You can stop DynamicDM from accessing your Instagram data and ask us to delete the data we hold.

1. Disconnect your Instagram account

• In DynamicDM, open Accounts and click Disconnect next to your Instagram account. Automations stop and the stored access token is revoked.
• You can also remove DynamicDM in Instagram: Settings → Apps and websites (or Business tools and controls) and remove the app.

2. Request deletion of your data

Email support@dynamicdm.in from the address on your DynamicDM account (or include your Instagram username) with the subject “Data deletion”. We will delete your account data, connected-account records, messages, contacts and collected answers within 30 days and confirm by email. Some records may be kept longer only where the law requires it.

If you interacted with someone else’s Instagram account

If you commented on or messaged a brand that uses DynamicDM and want your information removed, contact that brand, or email us with your Instagram username and the account you interacted with, and we will action or route the request. You can also reply “STOP” to any automated message to stop receiving them.