Use cases

Made for how you sell

Every business turns Instagram conversations into customers differently. Choose yours to see the whole flow, an example conversation and exactly how it helps.

Teams & accountability

Run by a team? Everything is accounted for

Whether it’s a creator’s manager, a brand’s social team or an agency running many clients, everyone works in one place and everything they do is recorded.

An audit log of changes

Creating, editing or deleting an automation, connecting or disconnecting an account, changing integrations and resuming a paused conversation are recorded with who did it and when.

Every message on record

Each comment, reply and DM is logged with its status, the automation and message variant that sent it, and the reason if it failed. Searchable and exportable.

Replies carry a name

When a teammate replies from the inbox it shows “Sent by” their name, and automations pause for that person so only one voice speaks.

The right access for each person

Five roles from owner to read-only viewer decide who can edit, who can reply and who can only look.

Roles for every person on the team

  • OwnerFull control of the workspace
  • AdminAccounts, integrations, audit log
  • EditorBuilds automations, replies to people
  • AnalystReads insights and the message log
  • ViewerRead-only, e.g. a client or stakeholder

Inviting teammates from inside the app is coming soon.

A mobile app is on the roadmap

Planned · not available yet

So every role can do their part from a phone: editors replying to people who need a human, analysts checking the numbers, and owners keeping an eye on activity.