← All use casesFor coaches, course creators, tutors and training institutes

Fill your next webinar straight from your comments

The problem: Interest shows up as comments like “interested” or “details?”. Without a quick, personal answer and a reminder, registrations leak away and attendance drops.

People type: WEBINARCOURSEDETAILS

Y
@yourbrand
Example conversation
Comment on your announcement
WEBINAR
Public reply
Sent you the details, Arjun! 🎓
Private reply
Hi Arjun! Our free session is on Saturday at 6pm. Register here 👇
Register
Register
Great! What’s your goal — Career, Skills or Hobby?
Career
Perfect, I’ll tailor the session notes for you ✅

Illustrative example

The flow, step by step

What happens from first comment to captured lead

Every step is something you switch on, edit or remove in the builder, with a live preview of exactly what people will receive.

  1. Step 1 · Trigger

    Someone comments “WEBINAR”

    Pin the automation to the post announcing the session, or run it across your content.

  2. Step 2 · Public reply

    Public reply that confirms they’ll get the details

    “Sent you the link, Arjun! See you there 🎓” — varied so it never looks automated.

  3. Step 3 · DM

    Registration link and session details

    Date, time and a Register button. Link clicks are tracked per post, so you see which content fills seats.

  4. Step 4 · Question

    Capture email and what they want to learn

    An email plus a choice question (goal, level or topic) lets you segment later.

  5. Step 5 · Tag

    Tag by goal or level

    Tags like “beginner” or “career-switch” personalise future messages.

  6. Step 6 · Wait

    Send a reminder before the session

    Follow up within Instagram’s 24-hour window, skipped automatically if they’ve already replied.

  7. Step 7 · Integration

    Add every registrant to your system

    A webhook sends the lead to Google Sheets, your CRM or your webinar tool through Zapier/Make.

How it helps

What changes for you

1

More registrations from the same reach

Every interested comment gets the link at once instead of whenever you get to it.

2

Better attendance

A timely reminder, sent only to people who haven’t already replied, brings registrants back.

3

Leads you can segment

Goals and levels captured in chat let you speak to beginners and experts differently.

Getting set up

What you configure

  1. 1Choose the keyword for each launch (WEBINAR, COURSE).
  2. 2Add the registration link and a question about their goal.
  3. 3Add a reminder step (up to 23 hours later).
  4. 4Connect your sheet or CRM with a webhook.

Features this flow uses

Post targetingChoice & email questionsTagsWait & remindersWebhooksLink click tracking

Good to know. Reminders must fall within Instagram’s 24-hour window from the person’s last message, so waits are limited to 23 hours.

Teams & accountability

Run by a team? Everything is accounted for

Course teams usually split work between marketing, support and the instructor. Roles keep each person to their job, and nothing happens without a record.

An audit log of changes

Creating, editing or deleting an automation, connecting or disconnecting an account, changing integrations and resuming a paused conversation are recorded with who did it and when.

Every message on record

Each comment, reply and DM is logged with its status, the automation and message variant that sent it, and the reason if it failed. Searchable and exportable.

Replies carry a name

When a teammate replies from the inbox it shows “Sent by” their name, and automations pause for that person so only one voice speaks.

The right access for each person

Five roles from owner to read-only viewer decide who can edit, who can reply and who can only look.

Roles for every person on the team

  • OwnerFull control of the workspace
  • AdminAccounts, integrations, audit log
  • EditorBuilds automations, replies to people
  • AnalystReads insights and the message log
  • ViewerRead-only, e.g. a client or stakeholder

Inviting teammates from inside the app is coming soon.

A mobile app is on the roadmap

Planned · not available yet

So every role can do their part from a phone: editors replying to people who need a human, analysts checking the numbers, and owners keeping an eye on activity.

Want this flow for your account?

Request early access and we’ll help you set it up.